Are Dashers employees now???

Hey dashers, stepdaughter has been DD’ing since the pandemic back in 2020. She has averaged $100-$120 a day if not more. Clean record and a high streak with DD. But since January she has drastically lost pay. She says she has to schedule in order to drive and it’s for an allotted time and within a certain zone.

What is going on??? In all of these years she has not made less than $100 a day. She absolutely loved it since the very beginning and has stuck with it this whole time. Yesterday she made $17. Monday she made $22. She says that the app is not letting her Dash anymore that she has to schedule. Apparently she said it’s not working out where she can just turn it on and go when and wherever she wants.

Does anyone know what’s going on? She’s contacted customer support and they act like there’s a glitch in her app. We deleted the app and re-downloaded. It’s the same.