Can't sign on at appleid.apple.com because it demands a security code for an old debit card. Support tells me to "Make a new Apple ID". Can this really be the only solution?

Hey r/applehelp,

Having some Apple ID issues as described in the title.

They also told me they couldn't delete the account without me logging in... so it's just going to be hanging there forever, I guess? And I'll need a different email to make another...

I don't have any apple devices. I can't sign on through iTunes as shown in picture. This feels ridiculous but it seems like their suggestion may be the only solution?