Intermountain Healthcare Bill

Try to figure out if there’s a better way to navigate this.

Around Christmas 2023 we went to IHC ER because my son had RSV. It had already been diagnosed and we went in because he needed a stronger suction. Now over a year later we finally got the bill for the visit and it seems way too high for the visit and care we received. When asking for an itemized bill it just says “ED VISIT LEVEL 4” and Suction, but doesn’t break down anything else. They literally took his vitals and suctioned.

My husband also calls to pay it and they won’t let him??