Question for other personal shoppers.

Hello, so I’m a personal shopper at heb. I know part of our jobs is if there isnt something on the shelf, we are supposed to ask MIC or whoever works in the specific department which is what i try and do. Does any other shoppers have the experience where the people that work in said department are just mean?

For example, the people that work in produce at my store are very rude, and it’s not like im asking dumb questions. If I don’t see something i’ll look around but i don’t want to take too much time. I’ve been ignored, bluntly told “find someone else i’m busy” (he was literally the only produce worker on the floor and i was asking a question on behalf of a customer..) I’ve had the experience with some people that work in the deli too when i’m doing an immediacy and they don’t have the stuff ready and i ask☹️I get they are busy but damn.

It honestly makes me not wanna ask but i want to keep my sub/short percentage low. Just seeing if any other shopper has the experience.