Charlotte Airport is NOT awful
Until few years ago I never really traveled a lot, and by all means I still really haven't. However, seeing people on here doing the "oh the only thing I've experienced sucks!", I figured clarification might be helpful for some.
For new fliers, Charlotte is better than a lot of other major airports. Theres a ton of seating, the bathrooms are large (only place better would be MSY imo), i've really never had an issue with security, and there's a lot of store options. The fact you start and end the journey at the same places makes it easy to navigate around too.
I'm curious to know if others disagree, but my experience with CLT has been great. The only thing I can't comment on is parking, because I always get dropped off and picked up, so I've never had to deal with rentals or parking.