TD Bank regret in Day 1

Figured I’d open a TD Bank checking account since there are a lot around me and I wanted to have a second bank just for diversification. Go in this AM open account deposit a decent amount in cash and get a debit card, activate it. Make a few small purchases fine, go to make a bigger one online and declined. Figured it was anew account so that happens (no “did you attempt this transaction?” Texts calls or emails) then I make a small transaction later and that’s declined too.

I call and they say oh your debit card isn’t in the system. Ok…I guess from opening it today maybe the system couldn’t pull it up? I call again I get a more helpful customer service person who gets my SSN and DOB and says I need to contact the branch. I contact the branch (same guy ho helped me open the account and very nice) and tell them. They call back and say account was frozen and they put in a ticket to unfreeze it and should be done tomorrow morning.

What’s annoying is I wasn’t alerted to confirm if the purchase was me or not account was just frozen..and also that it seems they froze the account itself not just the debit card so if I needed to withdraw the money I put in tonight don’t think I even could.

Day 1 of a TD Bank customer has not been an A that’s for sure.