Taking Krafton for a long ride 3

As expected, it's been over 24 hours and I have not yet received any response from Krafton customer service regarding the email I sent them yesterday. However, I did receive a reply to a different email I sent them. They are asking me to elaborate, but that’s about it, nothing substantial.

Since I knew this would happen, I had already filed a grievance complaint on the National Consumer Helpline website yesterday. To my surprise, I received an update from them this morning, they suggested that I contact the cybercrime cell regarding this. So, tomorrow I will be visiting the cybercrime office in my city.

I have already prepared a file in both physical and digital formats, containing all the details of this case, including chat screenshots with the hacker, his Instagram ID, his photo, evidence proving that I am the real owner, my Aadhaar card, driving license, and other relevant information.

I will keep everyone updated.