Quality Decrease

I've been a longtime fan of Allbirds and own around 12 pairs. Recently, my collection started wearing out, so I bought a new pair of men's wool runners in true black. Unfortunately, the quality seems to have declined over the past year. The tongue is bent and rubs against the right side of both my feet, and even the material feels different. It wasn’t just 1 pair it was all 4 of the wool runners that had the same issue. What’s going on with this company? My tree runners seem to be fine.