So over my new m18r2

New to Alienware. Needed a new pc and decided on the M18r2. I was excited and it was great for the first couple hours. But now it can’t function using basic excel web docs using the Autosave feature and don’t even get me started with the alien command center. I have had to uninstall and reinstall that too many times over a 3 day period and I’m over it. I’ve always wanted one and we’ll, I am super disappointed.